# Support

When the Numbers are all Wrong

The phone rings, and with the usual reluctance of a software engineer on technical support, you answer “Hello, you’ve reached Blueshift, what can I do for you?”...


How To Do Support And Love It

Software engineers hate doing technical support, and they can’t talk to clients. These are often considered to be basic truths of the software industry, but are these real limitations? (Spoiler alert: I think no). Our company Blueshift recently restructured and merged our development and support teams..